This volume contains a set of tools that will help trainers in building successful training and organizational development programmes.

This volume contains a set of tools that will help trainers in building successful training and organizational development programmes.

Based on the Deutsche Geselischaft fOr Technische Zusammenarbeit (GTZ)/National Housing Institute (INVI) Experimental.

Volume one of this practical on-the-job guide for trainers in the form of a "how to do it" case study of a capacity-building institute departing from the traditional mode of offering a standardized training programme and moving to customized demand-based and client-centred problem-solving management and leadership training and institutional development in a hypothetical European country.