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Utilities Management Series for small towns - Customer Services User manual Volume 2 - Cover image
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页数
61
发布日期
2012
出版商
UN-Habitat

Utilities Management Series for Small Towns: Customer Services User manual Volume 2

Small water utilities face unique challenges in delivering water and sanitation services to their customers. With a limited revenue base and few opportunities to benefit from economies of scale, they often suffer from severe skill shortages and a long legacy of under investment in infrastructure and capacity enhancement.

To overcome these challenges, the small utilities need to maximize their operating efficiency and ensure optimum utilization of their assets.