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Utilities Management Series for small towns - Customer Services User manual Volume 2 - Cover image
Utilities Management Series for small towns - Customer Services User manual Volume 2 - Cover image
Abstract
Small water utilities face unique challenges in delivering water and sanitation services to their customers. With a limited revenue base and few opportunities to benefit from economies of scale, they often suffer from severe skill shortages and a long legacy of under investment in infrastructure and capacity enhancement. To overcome these challenges, the small utilities need to maximize their operating efficiency and ensure optimum utilization of their assets.
Publication Year
2012
Authors
Number of Pages
61 pages
Publisher Name
UN-Habitat