Purpose of the Call for Inputs

UN-Habitat, in collaboration with Edinburgh Napier University, are seeking case-studies to inform the World Smart Cities Outlook and the development of International Guidelines for People-centred Smart Cities. The aim is to gather best-practices, insights and experiences from UN Member States, Local and Regional Governments, UN-Habitat partners, and organizations and individuals operating in the smart city domain, regarding the implementation and impact of people-centred smart cities across regions worldwide. The focus of this call is on the following key areas:

  • Best Practices and Case Studies: Identifying exemplary instances of people-centred smart city project that have been implemented in different regions of the world. Interest is in initiatives that demonstrated impact and could offer valuable lessons for future smart city projects.
  • Impact Assessment: Evaluating demonstrated impact of these smart city initiatives on sustainability, resilience, equity, social inclusion, accessibility, security, and overall quality of life in urban settings.
  • Drivers and Constraints: Understanding the primary forces behind these people-centred smart city initiatives and the obstacles that they experience in various regions, by shared recommendations and lessons learned.

You can submit your contribution here via this online submission form:  

All submitted best-practices will be evaluated to inform the World Smart Cities Outlook (WSCO) and the development of International Guidelines for Smart Cities, with an emphasis on incorporating a global perspective that reflects and integrates regional characteristics. The best-practices selected to be included in the World Smart Cities Outlook, report and highlight clear evidence of change in the impact assessment. 


Submissions are open from June 20th 2024, to 1st of September  2024. Queries and submissions will be managed by Dr Paolo Gerli (Edinburgh Napier University, and Milou Jansen (UN-Habitat, These contacts will also offer support to potential contributors, ensuring an inclusive and informative submission process. 

Below you will find a concept-note and a template for submission, in-case word is preferred over the online submission form.

Concept Note

Form template