This is the fifth Annual Performance Report on progress made in the implementation of the six-year strategic plan (2014-2019) and delivery of the biennial work programme for 2018-2019. The strategic plan is being implemented through three consecutive biennial work programmes and budgets and this is the final phase.

The report presents progress made towards planned results (expected accomplishments), measured against their indicator targets for 2018/2019. In addition, the report describes results or changes realized in 2018 at local, national, regional and global levels with the contribution of UN-Habitat and partners. Some of the transformations taking place with UN-Habitat support are demonstrated through impact stories presented in each subprogramme. The report integrates result of inputs from the four Regional Offices, the countries they cover, as well as from the seven thematic branches.

The report contains four sections. Section 1 presents the Executive Summary which includes, institutional highlights of 2018; financial performance highlights, programmatic highlights and summary of cross cutting, advocacy and partnerships, evaluation and audit. We have also included a timeline of key events for the year 2018. Section 2 presents detailed analytical briefs on the performance of each of the seven subprogrammes. Section 3 presents Regional highlights and Section 4 presents an analysis in the areas of advocacy and partnerships, cross-cutting issues, financial performance, evaluations as well as audit.

Annual Report: 2020 | 2019 | 2018 | 2017 | 2016 | 2015

Climate Change is big news all over the world. Coastal water utilities and those of small island states, especially in the developing world, already bear the brunt of climate change, often to much higher degrees than their inland counterparts.This guidebook is designed to help utilities identify and assess climate change manifestations that impact adversely on their operations and formulate a credible response.

National WOPs are taking place in a number of countries, but as they are generally small in nature and self-funded, they often go under the radar of global WOPs monitoring. Although few studies have been conducted on National WOPs, they are assumed to carry many of the advantages of south-south partnerships: such as easier knowledge sharing owing to similarities in culture, language, laws and policies. 

In May 2009, BWS staff and the former General Manager of CCWD met at a regional Caribbean water-related meeting. This first contact led to exchanges on hand-held meter-readers and, three months later, an informal visit of Customer Service staff from Belize to shadow their peers at CCWD. In May 2010, the heads of BWS and CCWD again met informally during a NRW workshop organized by the IADB in Belize, where they discussed partnership possibilities. Soon afterwards, they asked the WOP-LAC platform to secure funds and facilitate the formalization of a WOP.

This publication summarizes the work that UN-Habitat carried out in Kiambu County to increase the own-source revenue of the county. It highlights the significant impact of the project. This publication describes the intervention that was carried out by UN-Habitat in Nampula. It explains the impact of the project and what can be done differently in the future.

Practical tool for local governments and city-level actors to understand the connection between Climate Action, Resilience and Urban Development with accompanying indicators.

Practical tool for local governments and city-level actors to understand the connection between Gender, Resilience and Urban Development with accompanying indicators.

The crisis in Syria has had a significant effect on the country’s major cities, with large scale movements of population, damage to buildings and infrastructure and interruptions to markets. Cities represent multiple and inter-related formal and informal systems and need to be described and analyzed in an integrated manner that captures the complexity of urban conditions. Up to now the majority of information available has been sector-wise, rather than integrated or area-wise.

The structure of the City Profile provides a pre-2011 baseline and current situation data to measure the impact of the crisis accompanied by narrative description and analysis.