Citizen roles in resilient cities - Ron Dembo, Zerofootprint

This lecture focuses on the role of citizens in developing cities, and shows that without the right behaviour and an engaged population even with the best infrastructure, cities will not be resilient. Ron Dembo explains how software, targeted incentive schemes and a sharp focus on the demographics of the city can be used to facilitate engagement and highlights examples where a top down drive and a zero tolerance on unsocial behaviour can help cities achieve resilience.