UN-Habitat RBM Handbook comple
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Results-Based Management Handbook

Results - based management (RBM) is a broad management approach whose core focus is achieving results. The Office of Internal Oversight Services (OIOS) defines RBM as a “management strategy by which processes, outputs and services contribute to the achievement of clearly stated expected accomplishments and objectives.

RBM is a mindset, a way of working that looks beyond processes, activities, products and services to focus on the actual social and economic benefits of projects and programmes at the level of beneficiaries. RBM is a system, and like all systems its components must work harmoniously and cohesively for it to be effective.

What then is a result or a development result? A result arises as a consequence (intended or unintended, positive or negative) of a development intervention or humanitarian assistance, deriving from the utilization of products and/or services provided to targeted institutions and communities. Some of the key elements of RBM are:

  1. Focusing the dialogue on results at all phases of the development process;
  2. Aligning programming, monitoring and evaluation with results;
  3. Keeping measurement and reporting simple;
  4. Managing for, not by results; and
  5. Using results information for learning and decision-making.