Helping water operators help one another
The Global Water Operators’ Partnerships Alliance (GWOPA) is an international network created to support water operators through Water Operator’s Partnerships (WOPs), peer support exchanges between two or more water operators, on a not-for-profit basis, with the objective of strengthening their capacity, enhancing their performance and enabling them to provide a better service to more people.
Water Operators’ Partnerships (WOPs) are peer-support partnerships between water and sanitation service providers. WOPs work by harnessing the skills, knowledge and goodwill within a strong utility to build the capacity and improve the performance of another utility that needs assistance or guidance.
News and Stories
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UN-Habitat launches distribution of handwashing facilities to schools in Nairobi’s informal settlement
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European Union boosts progress towards SDG6 through a 9 million Euro WOP Programme with UN-Habitat
"WOP is a moral boost for our employees and is also highly appreciated by our customers."
Jerry Brown, General Manager Contra Costa Water District, California
Brief: National WOPs
National WOPs are taking place in a number of countries, but as they are generally small in nature and self-funded, they often go under the radar of global WOPs monitoring. Although few studies have been conducted on National WOPs, they are assumed to carry many of the advantages of south-south…
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A Tool for Coastal and Small Island State Water Utilities to Assess and Manage Climate Change Risk
Climate Change is big news all over the world. Coastal water utilities and those of small island states, especially in the developing world, already bear the brunt of climate change, often to much higher degrees than their inland counterparts.This guidebook is designed to help utilities identify…
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WOP Case Study: Belize Water Services & Contra Costa Water District
In May 2009, BWS staff and the former General Manager of CCWD met at a regional Caribbean water-related meeting. This first contact led to exchanges on hand-held meter-readers and, three months later, an informal visit of Customer Service staff from Belize to shadow their peers at CCWD. In May 2010…
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Donors and partners
The global network of national and regional WOP platforms and programmes are the operational arm of the GWOPA Strategy, facilitating Water Operators’ Partnerships practice at the local level. Donor partners help scale up the WOP practice by financing partnership activities, and substantive partners collaborate in the development and dissemination of knowledge.
