The fourth booklet contains the schedule of events for each of the workshops.

The third booklet includes exercises to help participants apply the concepts and ideas of TQMn to the O&M function on which they have collected information prior to the workshop.

This manual describes the components of sound financial management, revenue generation, budget formulation and execution financial information and control and prescribes and illustrates a strategy for reform.

This manual describes the components of sound financial management, revenue generation, budget formulation and execution, financial information and control for use in course on urban financial management, particularly in relation to the rapidly growing cities and towns of Africa.