Result of Service
• A strong UN-Habitat engagement with its partners in recognition of the rapid urbanization process and the strategic political relevance and potential for unique and important contributions to the regional and global debate on urban issues;
• Revamping of UN-Habitat's communication with partners for greater impact on agreed outcomes, to increase cohesion among existing partners and to engage with a wider range of non-traditional partners by creating a user-friendly and dynamic WUF website that will foster continuity from session to session and create a strong online brand;
• Creation of a dynamic, functional and user-friendly WUF website that reflects the ambitions of the agency vis-à-vis the mandate of the World Urban Forum, including the National Urban Forums.
Duties and Responsibilities
Background, Organizational Setting and Reporting Relationships:
The United Nations Human Settlements Programme (UN-Habitat), is the agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. The World Urban Forum Coordination Office is located within the External Relations Strategy Knowledge and Innovation Division (ERSKI) of UN-Habitat. One of the Division’s key mandate is to promote strategic alliances to support achievement of the goals of adequate shelter for all, and sustainable urbanization and human settlements development. The World Urban Forum (WUF) is UN-Habitat’s key stakeholder flagship platform.
The WUF is a non-legislative technical forum convened by the UN-Habitat biannually since 2002. The forum gathers a wide range of experts from every walk of life. Participants of the forum include but are not limited to national, regional and local governments, non-governmental organizations, community-based organizations, professional, research institutions and academia, professional, private sector, development finance institutions, foundations, media, United Nations organizations and other international agencies. The WUF is recognized as the foremost global arena for interaction among policymakers, local government leaders, non-governmental organizations and expert practitioners in the field of sustainable urban development and human settlements. The WUF has been identified as a key platform to support implementation of the New Urban Agenda (NUA) adopted at the HabitatIII conference. The WUF provides opportunities for stakeholder organizations of all kinds to come together to share the latest in innovative advances in sustainable urban development and projects showcasing the implementation of the NUA.
Objective of the Consultancy:
UN-Habitat is working to strengthen its engagement with its partners in recognition of the rapid urbanization process and the strategic political relevance and potential for unique and important contributions to the regional and global debate on urban issues. One of the key steps being taken to increase partner engagement is to revamp its communication with partners for greater impact on agreed outcomes, to increase cohesion among existing partners and to engage with a wider range of non-traditional partners by creating a user-friendly and dynamic WUF website that will foster continuity from session to session and create a strong online brand.
To achieve the above, the WUF Coordination Office seeks an Information Architect/ User Experince Design expert to help create a dynamic, functional and user-friendly WUF website that reflects the ambitions of the agency vis-à-vis the mandate of the World Urban Forum, including the National Urban Forums.
Under the overall supervision of the WUF Coordinator and with technical oversight from the Chief, Public Information Unit, the incumbent will be required to perform the following functions:
• Review and analyze existing WUF websites, identify gaps and evaluate their user
• Define task strategies and activities related to the web strategy and the plan of how the site
will be developed and revised as needed;
• Develop website specifications based on functional requirements and an implementation
• Design basic mock-ups of the website (wireframes);
• Present final prototypes/screen designs of the website;
• Present user scenarios and screen designs to graphic designers and developers;
• Perform other duties as may be required.
A bachelor’s degree in communication, marketing, design, computer science or any related discipline is required.
A minimum of 4 years of experience in the design of complex websites and web applications is required, having created seamless and consistent user experiences.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.
• A track record of developing and delivering successful, intuitive, and compelling designs
that enhance usability;
• Proficiency in user experience web projects respecting existing context to ensure
implementation of the design;
• Broad knowledge and advanced skills in visual design and usability evaluation within a
given information architecture;
• Ability to translate functional end user requirements into an effective user experience;
• Knowledge of user center design processes and methodologies of design for websites
including Responsive Design;
Mashups, Responsive Design) and industry trends and experience designing applications
leveraging these trends;
• Proficiency in Adobe XD and other prototyping tools;
• Ability to work remotely with minimum supervision.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.