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Customer Services User manual Volume 2

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Overview

Small water utilities face unique challenges in delivering water and sanitation services to their customers. With a limited revenue base and few opportunities to benefit from economies of scale, they often suffer from severe skill shortages and a long legacy of under investment in infrastructure and capacity enhancement.

To overcome these challenges, the small utilities need to maximize their operating efficiency and ensure optimum utilization of their assets.

 

 

PUBLICATION DETAILS
Author:
Series: Utility Management Series for Small Towns
Years: 2013
Publisher: UN-HABITAT
HS Number: 123/12E
No of Pages: 61
ISBN Series Number: 978-92-1-133404-3
ISBN: 9789211325362

Customer Services User manual Volume 2

Download Customer Services User manual Volume 2 780.57 KB 568 downloads
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